Protection Plans

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Protection plans are the core product modules inside Umbrella. They allow you to offer different types of post-purchase protection that customers can opt into during or after checkout.
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Each plan type is designed for a specific kind of risk — from mechanical failure and accidental damage to shipping loss or recurring service needs. Every plan is fully configurable and branded under your store, with control over pricing, terms, coverage, and claim resolution logic.
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Umbrella supports five primary protection plan types:

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Available Plan Types

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Extended Warranties

Sell extended protection to cover manufacturer defects and breakdowns beyond the original warranty period. Set your own prices, term lengths, and eligibility conditions.

Accident Protection

Protect against drops, spills, losses, and/or other customer-caused damage. Great for merchants selling electronics and consumer items.

Shipping Protection

Sell shipping protection in your cart and checkout pages with dynamically calculated rates. Provide peace of mind for lost, stolen, and damaged shipments while maintaining control of your customer experience.

Recurring Service Contracts

Easily upsell renewable maintenance and care plans with monthly or annual billing, tied to a specific product that your customer purchased.

Store Credit Rebates

Old-school rebates like your dad used to get, but redesigned for commerce in 2025. Easily enable rebate plans to give customers credit after they've purchased a specific product.

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Each protection plan operates on top of Umbrella’s core policy engine — which tracks sales, activates coverage, manages claims, and automates resolution — all without leaving your store.

To learn how each plan type works in detail, visit the pages linked above.

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