Track ownership, manage warranties, sell extended protection, and intelligently automate claims & returns. One platform, fully white labelled for your brand.
Trusted by omnichannel brands
Every layer of post-purchase protection flows into one place. Turn on what you need and add layers as you grow.
Serial-level ownership records across every channel. Know who bought what, from where — whether it was a Shopify order, Amazon, in-store POS, or a gift.
Customers log in to see active coverage, buy extensions, and file claims — without ever calling support. Less inbound for your team, better experience for them.
Customers extend protection right after purchase — when they're most ready to say yes. Instantly active, white-labeled to your brand.
Offer shipping protection in cart and checkout — no third party, no revenue share. You set the price, keep the margin, and it sits right above the checkout button where customers decide.
Every return gets a serial-level decision: refurbish, resell, or write off. Track condition, reason, and resale value in one place — recover margin instead of taking the hit.
Activate your factory warranty, file a claim anytime, and unlock extended protection options.
1, 2, or 3 years of accidental damage coverage. White-labeled to your brand, claim-ready out of the box.
In-cart upsell you fully own — no third party, no revenue share. Lost, stolen, or damaged shipments get reshipped same day.
Every return gets a serial-level decision: refurbish, resell, or write off. Recover margin instead of taking the hit.
Returns, warranty, extended protection, and shipping claims funnel into a single engine — fraud-checked, then resolved automatically.
Everything you need to protect, register, and delight, all under your brand from checkout to claim.
AI-optimized protection plan upsells embedded on product pages and at checkout. Boost AOV while giving customers peace of mind.
One-click coverage at checkout for lost, stolen, or damaged packages. Instant reimbursement resolved in hours, not weeks.
Automatically capture and register factory warranties at point of sale. A unified portal for customers to track every product and plan; no manual entry, no lost paperwork.
Explore OEM RegistrationsTake full control of your warranty programs. Your brand, your pricing, your margins, no third-party middlemen.
Configure every aspect of your warranty programs. Set product eligibility, use AI to optimize pricing, generate contracts automatically, and customize branding to match your store.
Control every aspect of the claims process. Configure deductibles, set evidence requirements, embed branded claim forms, and resolve claims with a single click.
Real-time dashboards surface the metrics that matter. Monitor plan performance, loss ratios, common product issues, and profitability, then use insights to grow customer LTV and AOV.
Click through the complete journey, from setup to customer purchase to claims resolution.
Powering warranty and protection programs for businesses of every kind
Protection plans for e-bikes & e-scooters
Vehicle protection, simplified
Device coverage, registration to resolution
Coverage for sports & recreation equipment
Flexible plans for every appliance
Guarantees for nurseries & garden retailers
Protection plans for e-bikes & e-scooters
Vehicle protection, simplified
Device coverage, registration to resolution
Coverage for sports & recreation equipment
Flexible plans for every appliance
Guarantees for nurseries & garden retailers
Purpose-built tools to launch, manage, and optimize your protection program from day one.
AI-powered offer engine that dynamically adjusts pricing, placement, and messaging to maximize attachment rates. Works seamlessly across all sales channels.
Centralize all OEM and extended warranties into a single dashboard. Track registrations, monitor coverage, and automate renewals effortlessly.
Our AI-powered claims engine handles intake, verification, and resolution automatically. Reduce handling time by 80% while keeping customers happy.
Real-time dashboards and reporting give you complete visibility into your warranty program. Identify opportunities, reduce costs, and grow revenue.
One platform powering protection programs across every sales channel: in store, online, and beyond.
POS-integrated protection plans surface at checkout. Associates sell confidently, customers buy instantly.
Explore in-store
AI-optimized offers on product pages, in cart, and at checkout. Fully branded, conversion-tuned.
Explore online
Extend protection to every reseller and marketplace. One experience, wherever they discover you.
Explore marketplacesSeamlessly integrate with your e-commerce platform, CRM, helpdesk, and payment processor. No custom development required.
View all integrationsInsights, guides, and product updates from the warranty platform built for modern brands.
Product Discover how machine learning reduces claim resolution times by up to 80% while improving customer satisfaction scores.
Industry Our annual analysis of warranty attach rates, consumer behavior trends, and revenue benchmarks across verticals.
Guide A step-by-step playbook for turning warranty programs into a meaningful revenue channel for your brand.
See why leading e-commerce brands trust Umbrella to power their warranty programs.
Consumer Electronics Umbrella increased our warranty attachment rate from 12% to 47% in the first quarter. The AI claims engine alone saved us 30 hours per week.
JR 
TG 
Retail & E-Commerce The compliance features are what sold us. SOC 2 ready out of the box, full audit trail, and their team understands warranty regulations inside and out.
SP 
EM 
Home & Garden We went from zero warranty revenue to $40K/month in 90 days. The Shopify integration was live in under an hour. Best ROI of any tool we've added.
MK 
HE Everything you need to know about getting started with Umbrella.
Most brands go live within 24 hours. Our Shopify app installs in minutes, and our onboarding team helps you configure plans, pricing, and branding. If you're using our API, integration typically takes 1-3 days depending on complexity.
Yes. Unlike third-party warranty providers, Umbrella is a platform, not an underwriter. You own the customer relationship, set your own pricing, and keep all the revenue. We charge a small fee to provide the technology.
Our AI engine analyzes claim submissions, including photos and descriptions, to automatically verify coverage, detect fraud, and determine resolution. Simple claims are approved instantly. Complex claims are routed to your team with AI-generated recommendations. On average, this reduces handling time by 80%.
We currently have a native integration with Shopify, with more platforms on the way. Our REST API and webhooks also allow integration with any custom platform.
Yes! Our Free plan lets you get started at no cost with unlimited warranty plans and orders. When you're ready for more features like OEM warranties and dedicated support, upgrade to Growth, Scale, or Enterprise. Our team is happy to walk you through a personalized demo anytime.
Join 2,500+ brands using Umbrella to sell, manage, and optimize their warranty programs. Start free today.
No credit card required. Free plan available.
